Delivery Policy

 


All Fashionhub Deliveries are done by our selected door to door courier.

Fashionhub's Main Categories as an Agent for the Suppliers on Fashionhub takes from 14 – 28 Working Days (Mondays - Fridays) Excluding Public Holidays, depending on your chosen Boutique.

Delivery from each Boutique is clearly stated on their store descriptions. 

Please note these delivery times are not able to be changed as all deliveries have to follow all rules and regulations set by the Suppliers as well as International and South African Customs Department.

Fashionhub adheres to all Customs rules and regulations in accordance to importing Apparel in to South Africa.

For all products to be at an affordable rate they are shipped in bulk and under no circumstances is Fashionhub allowed to give out our International Tracking numbers.

This may cause delays and confusion with Customs and our International Couriers.

We ship to any home or office address countrywide, Please note if your destination is in an outlying area we will contact you and arrange an alternative way of delivering your parcel to you. 

As we are an Online Shopping Mall and only house the boutiques and not the products they stock, delivery will be done individually per boutique so packages will be received separately to ensure the fastest and safest delivery to you.

 

In the event of us not being able to keep our obligation to you time wise you will be notified and the decision will be left to you if you are still happy to receive the parcel.


  Our Rates:


Delivery Is Free on Purchases over R500 per Boutique, otherwise our courier rate is R65 delivery per boutique countrywide.

Fashionhub has an Express Category where the Delivery is between 2 - 7 Working days (Mondays - Fridays) Excluding Public Holidays unless stated otherwise.

Please feel free to contact us for assistance.

For Namibia and Botswana we charge a flat rate of R450, delivery times vary depending on which shop you purchase from, Please contact us for delivery time.

 

Please note if your destination is in an outlying area we will contact you and arrange an alternative way of delivering your parcel. 

 

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